The "Sending" stage usually takes no more than 10 minutes. However, there can be delays. They may arise due to the following reasons:
- delays on the network side;
- delays on our the liquidity provider's side;
- temporary unavailability of the coin;
- long transaction validation times;
- other technical issues.
In the event that your exchange takes longer than 10-15 minutes to send, please contact our support team. We will carefully examine your case and provide you with details.
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Tnx
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