Exchanges typically remain in this condition for a long period of time due to network delays or long validation times for slow coins (such as BSV, BCH and BTG).
We cannot proceed with the order until it has received enough confirmations. Even though we wish we could speed up the process, it is not dependent on ChangeNOW. The speed depends on the state of the coin's network at the time of sending the transaction, and also on the network fee you used.
If the block explorer shows that your deposit is confirmed, please contact our support team and we will definitely help you!
Comments
0 comments
Article is closed for comments.