Issues/Troubleshooting
If you need any help your exchange
- Why Does Ripple Have a Minimum Balance?
- How to activate an EOS account?
- How to prove your ownership of Monero deposit
- My exchange is stuck on ‘Awaiting deposit’
- My exchange is stuck on ‘Exchanging’
- My exchange has failed
- I’m being asked to pass KYC
- I haven’t received a confirmation email (fiat)
- My fiat order is stuck or failed
- How do I contact support
- What should I do if something goes wrong?
- What is a fixed rate exchange?