The exchange process speed depends on the currency network speed, especially on how long it takes to confirm your deposit in the blockchain.
Most exchanges take just a few minutes to complete. If the transaction amount is large (over ~1 BTC or equivalent), the processing may take a bit longer.
Please note that depending on network speed, it may take a while (normally within an hour) for the exchanged funds to be delivered to your wallet.
If your exchange is stuck on a certain status for a long time, please refer to the appropriate article in the Issues/Troubleshooting category within this knowledge base.
If the information on this page does not answer your question, please don’t hesitate to contact our support team (firstname.lastname@example.org). We are available 24\7!