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What do I do if something’s gone wrong?

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Adam
  • Updated
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If your order appears to be stuck, or has failed, please refer to one of our troubleshooting articles:

  • Stuck on Awaiting Payment
  • Stuck on Exchanging
  • Exchange failed
  • KYC

If none of the situations above apply, or you’re not sure what’s wrong, please do not hesitate to contact our support team.

 

If the information on this page does not answer your question, please don’t hesitate to contact our support team (support@changenow.io). We are available 24\7!

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  • Avatar
    Barzy Muhammad

    Exchange failed

    -3
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  • Avatar
    Barzy Muhammad

    My receive polkadot
    1r9ZQHTBBQTaUPqYqX9bHiaZ7cPHDaqNyUo82hjTPYimXHx

    0
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