There are a few common reasons why your swap could possibly have failed:
- you’ve sent an incorrect amount to the deposit address (less than minimal or more than maximum)
- you’ve sent more that one deposit to the same deposit address
- you’ve sent your deposit after 24 hours after creating a swap
If you’re experiencing any issues with your swap - please let our support team know. We’ll be happy to help you!
If the information on this page does not answer your question, please don’t hesitate to contact our support team (support@changenow.io). We are available 24\7!
Comments
4 comments
i have already written 3 complaints after I wanted to exchange btc on your website ... Of course btc has been taken and not returned, and support is not going to help in any way
[ChangeNOW] Re: 202265A37203AB8845E0F7B6DC703955D60AB3830C6BA735684AD7A69C1B8048 send my coins im weting over day not send nating yu du frud or send tron coins
I send send loot mesege end email not responding for my email tih hash [ChangeNOW] Re: 202265A37203AB8845E0F7B6DC703955D60AB3830C6BA735684AD7A69C1B8048 have look
THIS SITE IS FAKE....THEY DON`T RELEASE YOUR MONEY!!!!
DO NOT CHANGE ON THIS SITE!!!!!
FAKE SITE!!!!!!
DON`T CHANGE!!!!
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