Once you’ve created an exchange through our website, you will be automatically redirected to your exchange’s web page.
The link will look like this: https://changenow.io/exchange/txs/c05662a3176d71
The string of letters after txs/ is your exchange’s ID.
If you close the exchange page, the exchange process will not be affected, but you will not be able to track your progress.
If you’ve lost the link to your exchange, please check your browser history for a link that looks like the one above.
On this page, you will be able to see your transaction ID.
Also, you can see what stage your exchange is currently on.
Awaiting deposit
At this stage, we are waiting for you to send your funds to the deposit address we have specified:
We will be waiting for your deposit for approximately 24 hours, after which our system will not be able to recognize it. If you’re not able to make a deposit within that time frame, please create a new exchange.
Important! For some currencies, we use one deposit address for all orders and thus require a memo to be specified for your deposit transaction. This memo is displayed right under our deposit address.
If it is not specified, our system will not be able to recognize the deposit, and the exchange will not go through.
Exchanging
We are in the process of exchanging your funds. The time it takes to exchange certain coins may vary, depending on the selected pair’s networks and on general market conditions.
Sending to your wallet
The exchange of coins was successful and we are now sending your funds to the address you specified.
If the information on this page does not answer your question, please don’t hesitate to contact our support team (support@changenow.io). We are available 24\7!
Comments
9 comments
Hi not reciving my
coins DEJs1xRuoevxNpNr9aDmrAz4J3do3UmBnQ
Здравствуйте. ID b4f146cca8811c
Оплатил 62680 DOGE на кошелек D5meRm8gGxYmYy8TQk7KuEvU3vSAwFDkA6 обмен не состоялся что делать?
Since yesterday..I have not received my coins nor have i received any response to my emails or chat... so when will I be helped, its been over a day now.
202265A37203AB8845E0F7B6DC703955D60AB3830C6BA735684AD7A69C1B8048
Send coins bnb I'm weting 2 hr not reciving nating I yu frud 202265A37203AB8845E0F7B6DC703955D60AB3830C6BA735684AD7A69C1B8048
How long does it take to get tokens returned? It's been 10 DAYS, and still no refund! WTF?
Well, ANOTHER WEEK has now gone by....... Still no refund! Got an email a few days ago, sent it back with refund address..... and nothing.
Hello
Finally got an email. sent a fraction of an ETH to cover network fees...... still no refund days later. Anyone else stuck in refund hell?
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